In quality improvement, we look for 8 common wastes. They are not entirely comprehensive, nor exclusive. The wastes are cues for issues you have ignored or forgotten. I will write comprehensive posts for each waste. For now, here is a brief summary, with examples:
1: Waiting
This is the most obvious, any time people are left waiting. Sure, people could take the opportunity to meditate or check their phones, but they would usually prefer to do something else, somewhere else. This category can also be used to identify idle equipment that could be utilized.
Continue reading “The 8 Wastes: Introduction”